facebook tracking

Director of Retail Operations

Since selling our first timepiece in 2011, Daniel Wellington has evolved into a global phenomenon who has disrupted an entire industry. Continuously challenging and innovating, Daniel Wellington is an exciting and vibrant brand; striving to enrich the lives of our customers with timeless style. When you join us, you are joining a brand that will give you the guidance and tools to develop and succeed.

If you would like to contribute to our global movement, here is how you can help us to engage the world:

Our ever-growing movement is expanding fast, and we are now looking for a Director of Retail Operations who will report directly to our group CEO. We have opened a big number of stores globally in a short amount of time and are opening hundreds of new stores. To maintain the high quality of the in-store operations, the Director of Retail Operations will focus on, and head, global strategies for in-store experience and lead our retail operations to its fullest potential.

We are looking for you with previous experience from leading positions within retail operations, from fast-paced global retail environments and who now want to take all your gained experiences and push the boundaries in how to build world-class retail. You will not only get the opportunity to work with your areas of expertise, but you will also be able to have a big impact in taking this brand to new and remarkable levels. This means that you will direct a large team of brand ambassadors all over the world. We want you to thrive in an engaging and committed team environment. You will be given the opportunity to provide innovative solutions to complex business challenges and together with us continue changing the retail industry.


  • Setting global retail strategies that will propel DW into the future of retail
  • Look into the details and drive our global retail through; systems, frameworks, processes, sales, service, training, visual directives, etc. – retail is detail, and you want to be a part in developing all of it
  • Supporting in strategy for recruiting, hiring, developing and retaining Sales Associates 
  • Working with the business on retail expansion strategies and execution plans
  • Working with key business partners, establishing go to market strategies for store openings
  • Working with the business on training and development programs for our stores
  • Be a speaking partner for Logistics regarding stock optimization and HR regarding staff optimization
  • Working together with brilliant people


  • Retail operations, which you know all about, and love
  • High-volume stock management
  • Driving sales on all levels, and sharing best practices
  • Motivating teams through painting visions and setting directions
  • Forming partnerships with key business partners, you have a great way with people


  • Previous experience from key account management and sales, within retail 
  • You are known for your proactive, systematic, energetic and customer oriented working style
  • Your expertise is based on a university degree or similar commercial education
  • You are fluent in English, both written and spoken
  • Living in Dubai, or willing to move there for this opportunity
  • Open to travel the DW world


As a member of the DW team, you are a part of an inclusive and diverse workplace, where we want you to be yourself. You are given the opportunity to make an impact and directly contribute to our success. Along with continuous learning, you will have the chance to work and interact with people from all over the world; it's together we create a world-class company. This position will be situated in Dubai as it’s a perfect hub to travel from. In Dubai, you will join a vibrant and driven workplace. Are you ready for the time of your life? Join our movement. 




Or, know someone who would be a perfect fit? Let them know!


Dubai Directions


In addition to great benefits, you will get the chance to work in a global fast-paced and rapid-growing environment, constantly provided with new and exciting challenges. We take pride in building everything in-house, are all about constant learning and with that finding our own way of doing business. 

You will spend your days in collaborative and dynamic offices with a highly skilled team, do great work, and have fun while doing so.

We expect you to come in, take ownership of your area of responsibility, and bring it to new levels. 


Applicant tracking system by Teamtailor